Simulate real world scenarios to help teach
users how to diagnose and fix issues

Simulate real world scenarios to help teach users how to diagnose and fix issues

Simulate real world scenarios to help teach
users how to diagnose and fix issues

Troubleshooting Simulation

Your company has found effective ways of troubleshooting, but how can you use eLearning to make sure everyone is on the same page? A simulation of a real-world scenario is a powerful troubleshooting training method. By putting the learner into a realistic situation and asking “what should you do?”, they automatically reflect on possible actions and their outcomes at a profound level. Our knowledge of the industry and conversations with SMEs guide us in pinpointing the relevant issues and creating realistic option choices they would find on the job.  The result is that learners are better prepared to deal with related issues using a logical, tested approach. 

Ignitor Labs Troubleshooting Simulations let students:

  • Practice solving the most relevant issues
  • Engage and reflect on the questions
  • Identify what not to do
  • Proceed step by step through the specified troubleshooting method
  • Practice solving the most relevant issues
  • Engage and reflect on the questions
  • Identify what not to do
  • Proceed step by step through the specified troubleshooting method

Our Work

Smart Care: Diagnostic Exercise

Manitowoc Ice: Ice Thickness Probe Test