Service Agencies
More than training… real time answers in the kitchen
Do these tough questions sound familiar?
- Do you have a real program to ensure that when the trucks roll, your technicians have the training, knowledge and support they need to be successful?
- How much time do your techs spend on hold with the factory service desk while in the kitchen?
- When your techs come back from factory training do they remember what “Error Code 9” is 18 months later?
- How do you make sure that training and reference information on the latest equipment reaches your team quickly?
- What happens to fancy tablets and mobile tools when your techs don’t have a cellphone or Wi-Fi signal?
- How do you create and track professional development opportunities for your team?
We have answers you can be proud of.
- World-class training development solutions that put field-practical learning and reference tools in the hands of your techs while standing in front of equipment
- OEM-backed trouble shooting, sequence of operations, safety, cleaning, and parts identification tools
- Single source access to all OEM service manuals, service bulletins, and reference docs
- Core training to help new techs get solid footing in the core fundamentals of gas, steam, electric, schematics, and more
- Vast, ever-growing library for the all the top equipment in the industry, as well as up to date industry news, equipment reviews, and more
- Measurable, trackable professional development testing and certification
- Cutting edge mobile platform enables access to critical information even when out of cell/Wi-Fi range
